Operations and Quality Management

Advanced HSE Management – New Management Approach

Key Items That Participants Will Learn

  • Learn all traditional HSE practices
  • Establishing safe working practices and behaviours for working safely when exposed to hazards/risks encountered at work
  • Be better able to recognize hazards even when the untrained person does not know of its existence
  • Create enthusiasm for behavioural change needed for safety and good health

Who Should Attend

  • All employees, senior and junior, are indeed exposed to hazards on work sites, in factories, in computer and cable laden environments
  • Employees in the “normal” office environments who are exposed to hazards that seem non-existent
  • Safety staff, HACCP environment staff, factory staff, operations staff, vehicle fleet management staff, warehouse staff, front and back office staff, etc

Duration

3 days

Basic Hse Management – for Non-HSE Professionals

Key Items That Participants Will Learn

  • Establishing safe working practices and behaviours for working safely when exposed to hazards/risks encountered at work
  • Be better able to recognize hazards even when the untrained person does not know of its existence
  • Create enthusiasm for behavioural change needed for safety and good health

Who Should Attend

  • All employees, senior and junior, are indeed exposed to hazards on work sites, in factories, in computer and cable laden environments
  • Employees in the “normal” office environments who are exposed to hazards that seem non-existent

Duration

2 days

Effective Maintenance Management

Effective maintenance of plant machinery and equipment is known to prolong their life. It also saves unnecessary down-time, machinery time- outs and generally helps avoid stock-cuts in production environments’. Most of all it helps bolster the bottom line of the organization.

Who Should Attend

Maintenance and plant engineers, senior engineers, shift managers, production managers, plant and factory managers. Also suitable for other interfacing staff like industrial engineers, quality managers and associated staff in industry.

Key Items That Participants Will Learn

  • Total Productive Maintenance (TPM)
  • Planned Preventive Maintenance (PPM) schedules
  • Standard factory, plant and machinery facilities
  • Plants/Assets protection methods and strategies
  • Inventory management for effective maintenance
  • Control of engineering and technical spares

Duration

3 days

Inventory Management

This course is designed to develop and/or sharpen the skills of the professionals charged with managing inventory. Inventory items in warehousing and stores management easily account for over 60 percent of total assets of many organisations and can form the largest area of cost savings in most organisations

The hands-on experience and theoretical frameworks used in this programme will be of immense professional benefit to delegates attending.

Who Should Attend

Staff and managers in the following functions: Inventory Management; Supply Chain; Procurement; Production Planning; Warehousing; Logistics; Production; Quality and Factory Cost Accounting. in Manufacturing Industries, NGO’s and in the public and private sectors.

Key Items That Participants Will Learn

  • Inventory Management
  • Inventory Types
  • The Ordering Cycle
  • Costs Associated With Inventory
  • Reducing Inventory Costs
  • Reporting Processes For Stock
  • Store Receipts and Documentation
  • Documenting Special Items
  • Store Issues And Documentation
  • Method Of Issuance
  • Numbering And Classification Of Stock Items
  • Stock Counting Procedures
  • Stock Age Analysis
  • Bulk Products Receipt
  • Products Storage And Handling
  • Warehousing Management
  • Identification & Assessment Of Inventory Risks

Duration

3 days

Operations Management for Enhanced Business Performance

Be it in manufacturing, services, social or non- government sector, whatever the business or organization, operations management forms the bulk of the activity and impinges to the larger extent on the profitability of the organization. This is because operation management deals with the management of direct resources required for production of the goods and services provided by the firm.

Who Should Attend

Operations Managers, Inventory Managers, Plant Managers, Factory Managers, Production and Quality Assurance Managers, Purchasing and Logistics Managers, Industrial Engineers, Warehousing and Store Managers in Manufacturing Industries, NGO’s and in the public and private sectors.

Key Items That Participants Will Learn

  • Operations Management Strategies
  • Operations Design
  • Capacity Planning and Control
  • Project Planning and Control Techniques
  • Inventory Management
  • Quality Management
  • Operations Management Improvement Strategies
  • The Challenge of Operations Management
  • Business Management

Duration

3 days

Process Improvement

High productivity and growth for competitive advantage can be met by the development and sustenance of optimal processes. An optimal process is one that is cost effective, returning high quality and quantity of work such that the customer is satisfied. It must be nimble and fast to apply. This course focuses on process analysis that is easy to install, renew and/or redesign. Given management commitment, process management requires the identification of critical success factors and a strong cross- functional focus for results to be achieved.

Who Should Attend

Middle and senior level executives in all functions who want to improve efficiency and effectiveness in the organization.

Key Items That Participants Will Learn

  • Process improvement and quality management – an overview
  • Team building and bonding
  • Identifying process for improvement
  • Cost of quality approach
  • Charting work process flow – the flow chart
  • Redesigning a work process
  • Improvement tools – continuous approach – creative approach
  • Management responsibilities

Duration

2 days

Purchasing Basics

Tendering for good suppliers and the consequential negotiating of firm and favourable contracts is a very beneficial skill for those involved in purchasing to learn. A poorly negotiated contract that ties the business to a bad supplier and high prices can quickly damage a company’s bottom line. Understanding these basic concepts ensures the best suppliers for the company are selected and that the optimum mix of goods is bought at the best prices.

Who Should Attend

Staff new to purchasing, Warehouse supervisors, all staff involved in purchasing, logistics and materials management who have never had a course in purchasing management. Depot staff and supervisors/officers in transport firms handling large and bulky goods.

Key Items That Participants Will Learn

  • What Purchasing Is
  • Key Purchasing Goals
  • Purchasing vs Buying
  • Advantages Of Profitable Purchasing Strategies
  • Cost Components Of The Purchasing Function
  • Pre-Purchasing Considerations
  • Analytical Purchasing Techniques
  • Value Analysis Vs Outsourcing
  • Make Or Buy Decisions - Critical Factors
  • Factors To Consider Before A Purchase (Quantitative)
  • Factors To Consider Before A Purchase (Qualitative)
  • The Efficiencies And Difficulties Of Centralized Purchasing
  • Evaluating And Choosing Suppliers
  • International Purchasing Contracts, Responsibility & Payment Terms
  • International Purchasing Cost Components
  • Receiving And Storing Shipments
  • Optimal Inventory Maintenance
  • Proper Record Keeping

Duration

3 days

Strategic Purchasing Management

This course is designed to help managers differentiate between tactical and strategic purchasing. It reviews both types of purchasing and explores how they can be aligned with organizational strategy. It deals with maximizing company resources to improve business performance by aligning the objectives of purchasing management with its business strategies. At this strategic level, purchasing decisions affect profitability and business growth.

Who Should Attend

Senior Purchasing Managers, Warehouse Managers and Inventory Managers. All senior staff involved in purchasing, logistics and materials management including Senior Depot and Transport Managers.

Key Items That Participants Will Learn

  • What Is Purchasing Strategy?
  • What Is Strategic Purchasing?
  • Market Analysis – Including Geography & Pestle
  • Supply Positioning
  • Implications Of Supply Positioning With Regard To Strategic And Tactical Sourcing
  • Purchasing Strategic Plan
  • Vendor And Market Analysis
  • Opportunity & Spend Analysis (Pareto)
  • Customer Preferencing
  • Market Management Matrix
  • Product Portfolio Analysis
  • Supply Chain Analysis, PPCA & Vulnerability Analysis Theory
  • Applying SCA & Vulnerability Analysis
  • Supplier Appraisal & Financial Analysis
  • Purchase Price Cost Analysis
  • Vendor Performance And Improvement Mgt
  • Leading Vs Lagging
  • Risk Management

Duration

3 days

Supply Chain Management

Organizations have increasingly found out that to improve productivity and efficiency, a centralized management of the flow of goods and services, which includes all processes that transform raw materials into final products, is paramount.

This course is designed focus on the above, thereby covering all supply chain processes like Customer service management, procurement, manufacturing flow management, outsourcing, vendor management, warehouse management and performance measurement to name a few.

By attending this course, delegates will use the knowledge acquired to make Improvements in productivity and efficiency that go straight to the bottom line of a company

Who Should Attend

This program will be ideal for staff and managers in the following functions: Inventory Management; Supply Chain; Procurement; Production Planning; Warehousing; Logistics; Production; Quality Management and Factory Cost Accounting.

Key Items That Participants Will Learn

  • What Supply Chain Management Is?
  • Right = Product + Place + Time + Quantity + Quality + Cost Equation
  • Applications, Regulations And Constraints
  • The 5-Step Supply Chain Process
  • Key Participants In The Supply Chain
  • The Bullwhip Effect & Its Causes
  • Supply Chain Drivers
  • Supply Chain Alignment With Business Strategy
  • Managing SCM Risks & Inevitables
  • Developing And Applying Mitigation Strategies
  • Tracking Various SCM Performance Data
  • Benchmarking The SCM Process
  • The SCOR Model
  • Introduction to The Balanced Score Card For SCM
  • Early Indications of Supply Chain Problems
  • Aspiring For the Ideal SCM And Best Practices
  • Partnering In SCM Activities And Implications
  • Criteria For Building Successful SCM Partnerships
  • SCM As A Promoter Of Sustainability
  • Benefits of Sustainability
  • Lean Techniques And SCM
  • New Trends and Future Of Supply Chain Management

Duration

3 days

Warehousing, Stores and Inventory Management

Stores and warehousing carry as stock a huge percentage of the assets of any organization. This course is designed to develop and/or sharpen the skills of the professionals charged with running stores and warehouses. The hands-on experience and theoretical frameworks used will be of immense professional benefit to delegates attending this programme.

Who Should Attend

Warehouse managers/stores and inventory managers. All senior staff involved in the logistics and materials management. Depot managers, transportation managers or officers handling large or bulky goods.

Key Items That Participants Will Learn

  • Ordering protocols, lead time, delivery time, re-order levels etc
  • FIFO, LIFO etc
  • Documentation of returned, short-shipped, obsolete and damaged goods
  • Warehouse operations
  • Good housekeeping practices
  • Inventory management
  • Supply chain management
  • MRP
  • Health, safety and environmental (HSE) issues

Duration

3 days